Table of Content
- Accounts
- Course Enrollment and Lifetime Access
- Payments, Credits, and Refunds
- Content and Behavior Rules
- LILA’s Rights to Content You Post
- Using LILA at Your Own Risk
- LILA’s Rights
- Miscellaneous Legal Terms
- Dispute Resolution
- Updating These Terms
- How to Contact Us
1. Accounts
You need an account for most activities on our platform. Keep your password somewhere
safe, because you’re responsible for all activity associated with your account. If you suspect
someone elsNULLe is using your account, let us know by contacting our Support Team. You must
have reached the age of consent for online services in your country to use LILA.
You need an account for most activities on our platform, including to purchase and enroll in
a course or to submit a course for publication. When setting up and maintaining your
account, you must provide and continue to provide accurate and complete information,
including a valid email address. You have complete responsibility for your account and
everything that happens on your account, including for any harm or damage (to us or
anyone else) caused by someone using your account without your permission. This means
you need to be careful with your password. You may not transfer your account to someone
else or use someone else’s account. If you contact us to request access to an account, we
will not grant you such access unless you can provide us with the information that we need
to prove you are the owner of that account. In the event of the death of a user, the account
of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for
what happens with your account and LILA will not intervene in disputes between students or
instructorsNULL who have shared account login credentials. You must notify us immediately
upon learning that someone else may be using your account without your permission (or if
you suspect any other breach of security) by contacting our Support Team. We may request
some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on LILA and
use the Services. If you are younger than 18 but above the required age for consent to use
online services where you live (for example, 13 in the US or 16 in Ireland), you may not set
up an account, but we encourage you to invite a parent or guardian to open an account and
help you enroll in courses that are appropriate for you. If you are below this age of consent
to use online services, you may not create a LILA account. If we discover that you have
created an account that violates these rules, we will terminate your account. Under our
Instructor Terms, you may be requested to verify your identity before you are authorized to
submit a course for publication on LILA.
You can terminate your account at any time by following the steps here. Check our Privacy
Policy to see what happens when you terminate your account.
2. Course Enrollment and Lifetime Access
When you enNULLroll in a course, you get a license from us to view it via LILA Services and no
other use. Don’t try to transfer or resell courses in any way. We grant you a lifetime access
license, except when we must disable the course because of legal or policy reasons.
Under our Instructor Terms, when instructors publish a course on LILA, they grant LILA a
license to offer a license to the course to students. This means that we have the right to
sublicense the course to the students who enroll in the course. As a student, when you
enroll in a course, whether it’s a free or paid course, you are getting a license from LILA to
view the course via the LILA platform and Services, and LILA is the licensor of record.
Courses are licensed, and not sold, to you. This license does not give you any right to resell
the course in any manner (including by sharing account information with a purchaser or
illegally downloading the course and sharing it on torrent sites).
In legal, more complete terms, LILA grants you (as a student) a limited, non-exclusive,
non-transferable license to access and view the courses and associated content for which
you have paid all required fees, solely for your personal, non-commercial, educational
purposes through the Services, in accordance with these Terms and any conditions or
restrictions associated with a particular course or feature of our Services. All other uses are
expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast,
rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise
transfer or use any course unless we give you explicit permission to do so in a written
agreement signed by a LILA authorized representative. This also applies to content you can
access via any of our APIs.
We generally give a lifetime access license to our students when they enroll in a course.
However, we reserve the right to revoke any license to access and use courses at any point
in time in the event where we decide or are obligated to disable access to a course due to
legal or policy reasons, for example, if the course you enrolled in is the object of a copyright
complaint, or if we determine its content violates our Trust & Safety Guidelines. The lifetime
access is not applicable to add-on features and services associated with a course. For
example, translation captions of courses may be disabled by instructors at any time, and
instructors may decide at any time to no longer provide teaching assistance or Q&A
services in association with a course. To be clear, the lifetime access is to the course
content but not to the instructor.
Instructors may not grant licenses to their courses to students directly, and any such direct
license shall be null and void and a violation of these Terms.
3. Payments, Credits, and Refunds
Once your subscription starts, you can't get a refund for any payments you've made. If you
don't wish to subscribe anymore, you can cancel your subscription. You will still have
access to the subscription until the end of the period you have paid for.
3.1 Pricing
The prices of courses on LILA are determined based on the terms of the Instructor Terms
and our Promotions Policy. In some instances, the price of a course offered on the LILA
website may not be exactly the same as the price offered on our mobile or TV applications,
due to mobile platform providers’ pricing systems and their policies around implementing
sales and promotions.
We regularly run promotions and sales for our courses and certain courses are only
available at discounted prices for a set period of time. The price applicable to a course will
be the price at the time you complete your purchase of the course (at checkout). Any price
offered for a particular course may also be different when you are logged into your account
from the price available to users who aren’t registered or logged in because some of our
promotions are available only to new users.
If you are logged into your account, the listed currency you see is based on your location
when you created your account. If you are not logged into your account, the price currency
is based on the country where you are located. We do not enable users to see pricing in
other currencies.
If you are a student located in a country where use and sales tax, goods and services tax, or
value-added tax is applicable to consumer sales, we are responsible for collecting and
remitting that tax to the proper tax authorities. Depending on your location, the price you see
may include such taxes, or tax may be added at checkout.
3.2 Payments
You agree to pay the fees for courses that you purchase, and you authorize us to charge
your debit or credit card or process other means of payment for those fees. LILA works with
third-party payment processing partners to offer you the most convenient payment methods
in your country and to keep your payment information secure. Check out our Privacy Policy
for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment
method. If your payment method fails and you still get access to the course you are
enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not
received adequate payment.
3.3 Refunds and Cancellation of Subscription
Once your subscription starts, you can't get a refund for any payments you've made. If you
don't wish to subscribe anymore, you can cancel your subscription. You will still have
access to the subscription until the end of the period you have paid for.
4. Content and Behavior Rules
You can only use LILA for lawful purposes. You’re responsible for all the content that you
post on our platform. You should keep the reviews, questions, posts, courses, and other
content you upload in line with our Trust & Safety Guidelines and the law and respect the
intellectual property rights of others. We can ban your account for repeated or major
offenses. If you think someone is infringing your copyright on our platform, let us know.
You may not access or use the Services or create an account for unlawful purposes. Your
use of the Services and behavior on our platform must comply with applicable local or
national laws or regulations of your country. You are solely responsible for the knowledge of
and compliance with such laws and regulations that are applicable to you.
If you are a student, the Services enable you to ask questions to the instructors of courses
you are enrolled in and to post reviews of courses. For certain courses, the instructor may
invite you to submit content as “homework” or tests. Don’t post or submit anything that is
not yours.
If you are an instructor, you can submit courses for publication on the platform and you can
also communicate with the students who have enrolled in your courses. In both cases, you
must abide by the law and respect the rights of others: you cannot post any course,
question, answer, review, or other content that violates applicable local or national laws or
regulations of your country. You are solely responsible for any courses, content, and actions
you post or take via the platform and Services and their consequences. Make sure you
understand all the copyright restrictions set forth in the Instructor Terms before you submit
any course for publication on LILA.
If we are put on notice that your course or content violates the law or the rights of others
(for example, if it is established that it violates the intellectual property or image rights of
others, or is about an illegal activity), if we discover that your content or behavior violates
our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful,
inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. LILA complies with copyright laws. Check out our
Intellectual Property Policy for more details.
LILA has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may
terminate or suspend your permission to use our platform and Services or ban your account
at any time, with or without notice, for any or no reason, including for any violation of these
Terms, if you fail to pay any fees when due, upon the request of law enforcement or
government agencies, for extended periods of inactivity, for unexpected technical issues or
problems, or if we suspect that you engage in fraudulent or illegal activities, or for any other
reason in our sole discretion. Upon any such termination, we may delete your account and
content, and we may prevent you from further access to the platforms and use of our
Services. Your content may still be available on the platforms even if your account is
terminated or suspended. You agree that we will have no liability to you or any third party for
termination of your account, removal of your content, or blocking of your access to our
platforms and services.
If one of our instructors has published a course that infringes your copyright or trademark
rights, please let us know. Our Instructor Terms require our instructors to follow the law and
respect the intellectual property rights of others. For more details on how to file a copyright
or trademark infringement claim with us, see our Intellectual Property Policy.
5. LILA’s Rights to Content Your Post
You retain ownership of the content you post to our platform, including your courses. We’re
allowed to share your content with anyone through any media, including promoting it via
advertising on other websites.
The content you post as a student or instructor (including courses) remains yours. By
posting courses and other content, you allow LILA to reuse and share it but you do not lose
any ownership rights you may have over your content. If you are an instructor, be sure to
understand the course licensing terms that are detailed in the Instructor Terms.
When you post content, comments, questions, reviews, and when you submit to us ideas
and suggestions for new features or improvements, you authorize LILA to use and share
this content with anyone, distribute it and promote it on any platform and in any media, and
to make modifications or edits to it as we see fit.
In legal language, by submitting or posting content on or through the platforms, you grant us
a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy,
reproduce, process, adapt, modify, publish, transmit, display, and distribute your content
(including your name and image) in any and all media or distribution methods (existing now
or later developed). This includes making your content available to other companies, organizations, or individuals who partner with LILA for the syndication, broadcast,
distribution, or publication of content on other media, as well as using your content for
marketing purposes. You also waive any rights of privacy, publicity, or other rights of a
similar nature applicable to all these uses, to the extent permissible under applicable law.
You represent and warrant that you have all the rights, power, and authority necessary to
authorize us to use any content that you submit. You also agree to all such uses of your
content with no compensation paid to you.
6. Using LILA at Your Own Risk
Anyone can use LILA to create and publish courses and instructors and we enable
instructors and students to interact for teaching and learning. Like other platforms where
people can post content and interact, some things can go wrong, and you use LILA at your
own risk.
Our platform model means we do not review or edit the courses for legal issues, and we are
not in a position to determine the legality of course content. We do not exercise any editorial
control over the courses that are available on the platform and, as such, do not guarantee in
any manner the reliability, validity, accuracy, or truthfulness of the courses. If you enroll in a
course, you rely on any information provided by an instructor at your own risk.
By using the Services, you may be exposed to content that you consider offensive, indecent,
or objectionable. LILA has no responsibility to keep such content from you and no liability
for your access or enrollment in any course to the extent permissible under applicable law.
This also applies to any courses relating to health, wellness, and physical exercise. You
acknowledge the inherent risks and dangers in the strenuous nature of these types of
courses, and by enrolling in such courses you choose to assume those risks voluntarily,
including the risk of illness, bodily injury, disability, or death. You assume full responsibility
for the choices you make before, during, and after your enrollment in a course.
When you interact directly with a student or an instructor, you must be careful about the
types of personal information that you share. While we restrict the types of information
instructors may request from students, we do not control what students and instructors do
with the information they obtain from other users on the platform. You should not share
your email or other personal information about you for your safety.
We do not hire or employ instructors nor are we responsible or liable for any interactions
involved between instructors and students. We are not liable for disputes, claims, losses,
injuries, or damage of any kind that might arise out of or relate to the conduct of instructors
or students.
When you use our Services, you will find links to other websites that we don’t own or control.
We are not responsible for the content or any other aspect of these third-party sites,
including their collection of information about you. You should also read their terms and
conditions and privacy policies.
7. LILA’s Rights
We own the LILA platform and Services, including the website, present or future apps and
services, and things like our logos, API, code, and content created by our employees. You
can’t tamper with those or use them without authorization.
All rights, title and interest in and to the LILA platform and Services, including our website,
our existing or future applications, our APIs, databases, and the content our employees or
partners submit or provide through our Services are and will remain the exclusive property
of LILA and its licensors. Our platforms and services are protected by copyright, trademark,
and other laws of both the United States and foreign countries. Nothing gives you a right to
use the LILA name or any of the LILA trademarks, logos, domain names, and other
distinctive brand features. Any feedback, comments, or suggestions you may provide
regarding LILA or the Services is entirely voluntary and we will be free to use such feedback,
comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the LILA platform and Services:
- access, tamper with or use non-public areas of the platform (including content
storage), LILA’s computer systems, or the technical delivery systems of LILA’s
service providers.
-
disable, interfere with, or try to circumvent any of the features of the platforms
related to security or probe, scan, or test the vulnerability of any of our systems.
-
copy, modify, create a derivative work of, reverse engineer, reverse assemble, or
otherwise attempt to discover any source code of or content on the LILA platform or
Services.
-
access or search or attempt to access or search our platform by any means
(automated or otherwise) other than through our currently available search
functionalities that are provided via our website, mobile apps, or API (and only
pursuant to those API terms and conditions). You may not scrape, spider, use a
robot, or use other automated means of any kind to access the Services.
-
in any way use the Services to send altered, deceptive, or false source-identifying
information (such as sending email communications falsely appearing as LILA); or
interfere with, or disrupt, (or attempt to do so), the access of any user, host, or
network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner
interfering with or creating an undue burden on the Services.
8. Miscellaneous Legal Terms
These Terms are like any other contract, and they have boring but important legal terms that
protect us from the countless things that could happen and that clarify the legal relationship
between us and you.
8.1 Binding Agreement
You agree that by registering, accessing, or using our Services, you are agreeing to enter
into a legally binding contract with LILA. If you do not agree to these Terms, do not register,
access, or otherwise use any of our Services.
If you are an instructor accepting these Terms and using our Services on behalf of a
company, organization, government, or other legal entity, you represent and warrant that you
are authorized to do so.
Any version of these Terms in a language other than English is provided for convenience
and you understand and agree that the English language will control if there is any conflict.
These Terms (including any agreements and policies linked from these Terms) constitute
the entire agreement between you and us (which include, if you are an instructor, the
Instructor Terms and the Promotions Policy).
If any part of these Terms is found to be invalid or unenforceable by applicable law, then
that provision will be deemed superseded by a valid, enforceable provision that most closely
matches the intent of the original provision and the remainder of these Terms will continue
in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it
doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in
the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we
waive our rights generally or in the future.
The following sections shall survive the expiration or termination of these Terms: Sections 2
(Course Enrollment and Lifetime Access), 5 (LILA’s Rights to Content You Post), 6 (Using LILA at Your Own Risk), 7 (LILA’s Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).
8.2 Disclaimers
It may happen that our platform is down, either for planned maintenance or because
something goes down with the site. It may happen that one of our instructors is making
misleading statements in their course. It may also happen that we encounter security
issues. These are just examples. You accept that you will not have any recourse against us
in any of these types of cases where things don’t work out right. In legal, more complete
language, the Services and their content are provided on an “as is” and “as available”
basis. We (and our affiliates, suppliers, partners, and agents) make no representations or
warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or
accuracy of the Services or their content, and expressly disclaim any warranties or
conditions (express or implied), including implied warranties of merchantability, fitness for
a particular purpose, title, and non-infringement. We (and our affiliates, suppliers,
partners, and agents) make no warranty that you will obtain specific results from use of
the Services. Your use of the Services (including any content) is entirely at your own risk.
Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above
exclusions may not apply to you.
We may decide to cease making available certain features of the Services at any time and
for any reason. Under no circumstances will LILA or its affiliates, suppliers, partners or
agents be held liable for any damages due to such interruptions or lack of availability of
such features.
We are not responsible for delay or failure of our performance of any of the Services caused
by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural
disaster; electrical, internet, or telecommunication outage; or government restrictions.
8.3 Limitation of Liability
There are risks inherent to using our Services, for example, if you enroll in a health and
wellness course like yoga, and you injure yourself. You fully accept these risks and you
agree that you will have no recourse to seek damages even if you suffer loss or damage
from using our platform and Services. In legal, more complete language, to the extent
permitted by law, we (and our group companies, suppliers, partners, and agents) will not
be liable for any indirect, incidental, punitive, or consequential damages (including loss of
data, revenue, profits, or business opportunities, or personal injury or death), whether
arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been
advised of the possibility of damages in advance. Our liability (and the liability of each of
our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you
have paid us in the twelve (12) months before the event giving rise to your claims. Some
jurisdictions don’t allow the exclusion or limitation of liability for consequential or
incidental damages, so some of the above may not apply to you.
8.4 Indemnification
If you behave in a way that gets us in legal trouble, we may exercise legal recourse against
you. You agree to indemnify, defend (if we so request), and hold harmless LILA, our group
companies, and their officers, directors, suppliers, partners, and agents from and against
any third-party claims, demands, losses, damages, or expenses (including reasonable
attorney fees) arising from (a) the content you post or submit, (b) your use of the Services
(c) your violation of these Terms, or (d) your violation of any rights of a third party. Your
indemnification obligation will survive the termination of these Terms and your use of the
Services.
8.5 Governing Law and Jurisdiction
When these Terms mention “LILA,” they’re referring to the LILA entity that you’re contracting
with. If you’re a student, your contracting entity and governing law will generally be
determined based on your location.
If you’re a student located in India, you’re contracting with LILA India LLP and these Terms
are governed by the laws of India, without reference to its choice or conflicts of law
principles, and you consent to the exclusive jurisdiction and venue of the courts in Delhi,
India.
If you’re a student located in a geographical region other than India, or if you’re accessing
our Services as an instructor, you’re contracting with LILA, Inc. and these Terms are
governed by the laws of the State of California, USA without reference to its choice or
conflicts of law principles. In cases where the “Dispute Resolution” section below doesn’t
apply to you, you consent to the exclusive jurisdiction and venue of federal and state courts
in San Francisco, California, USA.
8.6 Legal Actions and Notices
No action, regardless of form, arising out of or relating to this Agreement may be brought by
either party more than one (1) year after the cause of action has accrued, except where this
limitation cannot be imposed by law.
Any notice or other communication to be given hereunder will be in writing and given by
registered or certified mail return receipt requested, or email (by us to the email associated
with your account or by you to [email protected]).
8.7 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
8.8 No Assignment
You may not assign or transfer these Terms (or the rights and licenses granted under them).
For example, if you registered an account as an employee of a company, your account
cannot be transferred to another employee. We may assign these Terms (or the rights and
licenses granted under them) to another company or person without restriction. Nothing in
these Terms confers any right, benefit, or remedy on any third-party person or entity. You
agree that your account is non-transferable and that all rights to your account and other
rights under these Terms terminate upon your death.
9. Dispute Resolution
If there’s a dispute, our Support Team is happy to help resolve the issue. If that doesn’t work
and you live in the United States or Canada, your options are to go to small claims court or
bring a claim in binding arbitration; you may not bring that claim in another court or
participate in a non-individual class action claim against us.
This Dispute Resolution section applies only if you live in the United States or Canada.
Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.
9.1 Small Claims
Either of us can bring a claim in small claims court in (a) San Francisco, California, (b) the
county where you live, or (c) another place we both agree on, as long as it qualifies to be
brought in that court.
9.2 Going to Arbitration
If we can’t resolve our dispute amicably, you and LILA agree to resolve any claims related to
these Terms (or our other legal terms) through final and binding arbitration, regardless of
the type of claim or legal theory. If one of us brings a claim in court that should be arbitrated
and the other party refuses to arbitrate it, the other party can ask a court to force us both to
go to arbitration (compel arbitration). Either of us can also ask a court to halt a court
proceeding while an arbitration proceeding is ongoing.
9.3 The Arbitration Process
Any disputes that involve a claim of less than $10,000 USD must be resolved exclusively
through binding non-appearance-based arbitration. A party electing arbitration must initiate
proceedings by filing an arbitration demand with the American Arbitration Association
(AAA). The arbitration proceedings shall be governed by the AAA Commercial Arbitration
Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of
Consumer-Related Disputes. You and we agree that the following rules will apply to the
proceedings: (a) the arbitration will be conducted by telephone, online, or based solely on
written submissions (at the choice of the party seeking relief); (b) the arbitration must not
involve any personal appearance by the parties or witnesses (unless we and you agree
otherwise), and (c) any judgment on the arbitrator’s rendered award may be entered in any
court with competent jurisdiction. Disputes that involve a claim of more than $10,000 USD
must be resolved per the AAA’s rules about whether the arbitration hearing has to be
in-person.
9.4 No Class Actions
We both agree that we can each only bring claims against the other on an individual basis.
This means: (a) neither of us can bring a claim as a plaintiff or class member in a class
action, consolidated action, or representative action; (b) an arbitrator can’t combine multiple
people’s claims into a single case (or preside over any consolidated, class, or representative
action); and (c) an arbitrator’s decision or award in one person’s case can only impact that
user, not other users, and can’t be used to decide other users’ disputes. If a court decides
that this “No class actions” clause isn’t enforceable or valid, then this “Dispute Resolution”
section will be null and void, but the rest of the Terms will still apply.
9.5 Changes
Notwithstanding the “Updating these Terms” section below, if LILA changes this "Dispute
Resolution" section after the date you last indicated acceptance to these Terms, you may
reject any such change by providing LILA written notice of such rejection by mail or hand
delivery to LILA Attn: Legal, 600 Harrison Street, 3rd Floor, San Francisco, CA 94107, or by
email from the email address associated with your Account to [email protected], within 30
days of the date such change became effective, as indicated by the "last updated on"
language above. To be effective, the notice must include your full name and clearly indicate
your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and LILA in accordance with the
provisions of this "Dispute Resolution" section as of the date you last indicated acceptance
to these Terms.
10. Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or
different practices (such as when we add new features), and LILA reserves the right in its
sole discretion to modify and/or make changes to these Terms at any time. If we make any
material change, we will notify you using prominent means, such as by email notice sent to
the email address specified in your account or by posting a notice through our Services.
Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you
accept those changes. Any revised Terms shall supersede all previous Terms.
11. How to Contact Us
The best way to get in touch with us is to contact our Support Team. We’d love to hear your
questions, concerns, and feedback about our Services.
Thanks for teaching and learning with us!
